| Q: Help! I lost my password! |
| A: No problem. You can reset your password
and we will send you a new one. Your old password will be erased. |
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| Q: How do I reply to the E-mails? |
| A: How you reply to the E-mails you receive depends on your
E-mail profile. We will either send you a message formatted in HTML
or one that is plain text. If your E-mail is sent to you formatted in HTML, when you read the message, you
should see an edit box to enter your information and a Save button that will save this data on our servers.
Type your rating for the day and a journal entry, then click the Save button. After that,
just delete the E-mail message. When using HTML E-mail, you do not need to send a reply to
the message! If you cannot see the edit box or button, you should change your profile to
receive plain text E-mail. If your E-mail is sent in plain text, you may reply to these
messages as you would any other E-mail message. You must reply in a specific manner though or
we will not understand your reply. Please look at the sample
on how to reply to plain text E-mail messages.
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| Q: I'm getting too much E-mail, what can I do? |
| A: The frequency of most questions can be controlled by the recipient. If you
don't want to receive an E-mail every day, just change your settings for that question. To do this,
first go to My Ratings, then click on the Edit button for the question whose
settings you'd like to change. |
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| Q: How do I change my E-mail address? |
| A: Changing your E-mail address is simple.
Just click here to enter your new address. All of your data will be
saved and associated with your new E-mail address. |
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